Frequently Asked Questions
Everything you need to know about upgrading your home’s hardware.
What materials are your handles and pulls made from?
We use premium, durable materials including solid brass, stainless steel, and zinc alloy to ensure all our hardware stands the test of time and frequent use.
Do you provide screws for installation?
Yes, every handle and knob comes with standard 1-inch mounting screws. If you have extra-thick cabinetry, please contact us for custom screw lengths.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days.
Can I return hardware if it doesn't fit my aesthetic?
Absolutely. We offer a 30-day return policy for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer.
Are your products suitable for high-moisture areas like bathrooms?
Yes, our hardware features specialized protective coatings designed to resist rust and corrosion, making them perfect for both kitchens and bathrooms.
Do you offer trade discounts for interior designers?
We love working with professionals! Please visit our Trade Program page to apply for exclusive pricing and bulk order discounts.